Datanamics Company Profile
Leadership in
Hospitality Technology
Established in 1977, Datanamics, Inc.
is recognized as a leading networking firm serving the Hospitality Industry
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providing networking services and user support on a 24x7 basis around the globe
to ensure the availability of your hotel’s mission-critical systems on a
cost-effective basis.
What distinguishes our firm in the marketplace? First, Datanamics has over 25 years of experience in providing innovative networking solutions for hospitality clients worldwide. Second, we have a thorough knowledge of the hospitality industry, its information technology infrastructure, and the best systems and practices for managing the business. Third, networking is our firm’s specialty, our core competency, which gives us the breadth and depth of technical expertise to design, implement, and support the best network solution for you. Fourth, we are truly independent and vendor-neutral, which allows us to provide you with sound, objective, and unbiased advice that is in your best interest, not some vendors. Fifth, we think from your side of the table, anticipating your current and future needs and customizing solutions to meet your specific requirements. Finally and most importantly, we have a proven track record of outstanding client service; Datanamics cares about helping people succeed, and making sure that your hotel staff and guests are fully satisfied.
Datanamics Non-Stop Networks
Datanamics means Non-Stop Networks - We strongly believe that your hotel’s
network has to be readily available to staff and guests everywhere, all the
time, anytime. This is our commitment to our clients as we design, implement,
and maintain local-area and enterprise-wide networks and workstations. Our
professionals bring specialized expertise in all aspects of networking -
including strategic planning, network requirements, architectural design,
engineering specifications, systems analysis, software development, business
process reengineering, project management, vendor integration, topology
conversions, and legacy system support. Our professionals also bring solid
credentials and experience as network engineers, hardware/software specialists,
installers, trainers, and customer service representatives. Our staff includes
highly trained Novell, Microsoft, and Cisco certified engineer, plus many hold
advanced degrees in information technology, and have received additional
advanced degrees, training, and education in specialized fields.
High-Speed Internet Access
Datanamics is an expert in the design, implementation, and support for High-Speed Internet Access (HSIA) in the hospitality industry - hotels, resorts, and convention centers (as well as other multi-unit facilities such as condominiums, apartments, office buildings, and universities). Also, for those hotels and facilities that have experienced internet service provider shutdowns or service interruptions, we have developed a highly innovative, cost-effective solution to restore HSIA services quickly, efficiently, and economically. Our solution makes the best use of existing systems and investments, by replacing only those components necessary to ensure immediate operability and future supportability. Also, it delivers superior technology, turnkey installation, plug-and-play access, on-site training of hotel staff, and includes 24x365 guest and technical support.
Customer Support Services 24x365
Datanamics takes great pride in providing highly responsive and personalized support services for hotel staff and guests. Our state-of-the-art, knowledge-based Customer Support Center has full-time, highly trained networking specialists who are dedicated to providing help-desk and technical support on a 24x365 basis. Through our “Total Call Ownership” program, we promise to own the problem from inception through resolution. Our specialists are excellent at handling the simplest or most complicated issues remotely. We know what it takes to meet the needs of the most novice or most demanding user, and we provide a personal comfort level that enhances customer service. Our services also include automated system monitoring and preventative system maintenance to insure maximum system uptime with minimal interruption to your business.
Datanamics Labs
Datanamics Labs is our Research & Development division which monitors new and emerging technologies, best practices, and practical applications for the benefit of our clients. Working in teams, our certified network engineers, systems analysts, software developers, and other specialists provide independent evaluations and testing of different vendors’ hardware, software, and related equipment. We are also able to test in a real world environment the reliability and supportability of the vendor’s equipment and ensure that they can come together to create a seamless system. This unique service benefits our clients because it enables us to provide sound, objective, and unbiased advice that is in their best interests, and to develop the best networking solutions that meet the particular needs of each client organization.
Company Profile
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The "Dynamos"
Why Datanamics? | Our Value Proposition | Networks | High-Speed Internet
Support Services | Fractional IT Services